Social Networking Online

At Sydcam Marketing Communications, we hear several concerns from clients who don’t see the value in hiring us for their marketing communications needs:

1)      You’re too expensive, I can’t afford you

2)      You don’t know/understand my business

3)      I understand marketing, I can do it myself

4)      You’ll just take over my marketing activities

The reality is often very different.

1)    Pricing that’s right for you

We understand that cost is often an issue for many small and medium sized businesses, especially in these challenging times. Our goal is to provide cost-effective marketing solutions that will grow your business and fit your budget.  We can do as much or as little as your budget dictates.  More importantly, we can help you prioritize your various marketing initiatives to determine what would deliver the “biggest bang for your buck”.

2)    Doing the ‘deep dive’

It’s entirely correct that we don’t work for your business and may not, at least initially, completely understand your culture, vision and values. However, we pride ourselves in spending the time with each and every new client – no matter how big or small – to get to know their business on as intimate a basis as possible. We recognize that it’s impossible for us to do our job successfully without this in-depth knowledge of you, your business, your staff and your clients and prospects.

We’ll cover points #3 and #4 in next month’s post, so stay tuned!

I recently presented this topic to my colleagues at the Oakville Networking group, and they found it very informative and helpful, so I thought I would repurpose it and share it with you – not to mention it’s a long overdue blog post for us at Sydcam! Here is Part 2 of a two part series on this topic.

Social Responsibility

Of the many hot ‘buzz’ words in the 21^st century, arguably none is bigger than corporate social responsibility (CSR). With all the corporate wrongdoings by both individuals and groups such as Bernie Madoff,  WorldCom and Lehman Brothers, is there any doubt why the issue of CSR is so prominent today? Clearly, there is a need for businesses to be more ethical and accountable. Brands that can truly stand under the CSR umbrella can build brand equity and value through these actions. Those that don’t will likely be the next businesses under Chapter 11.

Social Consciousness

Employing socially responsible business practices is nothing new. As many of us know, companies like Ben and Jerry’s and The Body Shop have been doing this for over a decade. Where the tide has shifted however is in the attention given to this area of business. Once considered a novelty and a “nice to have”, today the public considers socially responsible business practices a requirement; part of the rules of engagement in business. Anything less is considered a failure and a symbol of irresponsible management.

What does this all mean for small business?

While many small business owners may look at this development as a daunting one to take on, one could argue the complete opposite. This is very much a “glass is half full” scenario,  where this “social” movement can enable small business marketers to position their clients in a way that would have been virtually impossible even 15 years ago.

This so called ‘social’ movement has enabled small businesses to differentiate themselves and stick out from the crowd. Smaller companies have the benefit of being more nimble and community focused, and thus using these attributes to leverage the local market and beyond with their social purpose and mission. In the end it’s all about making a difference and a statement about your business stands for.

The Social Movement

The evolution of social consciousness has created a number of opportunities for marketers of all types of companies, small, medium, large, for profit and non-for-profit. But to embrace this phenomenon requires a completely different perspective than in the past: marketers need to consciously develop a social element to their client’s marketing this becomes an integral part of their brand, mission and values.

I recently presented this topic to my colleagues at the Oakville Networking group, and they found it very informative and helpful, so I thought I would repurpose it and share it with you – not to mention it’s a long overdue blog post for us at Sydcam! Here is Part 1 of a two part series on this topic.

The Customer is King

So what has changed so much in marketing to make it such a different playing field that it has been historically? Simply, the consumer has evolved into a position of power, if not even control by many of the developments in the last 10+ years. The era of the internet has provided consumers with something they never had before – easy access to a plethora of information on virtually every topic under the sun.

From product information to customer feedback and ratings on products and services to direct feedback loops via social media to retailers and manufacturers etc., the consumer has real influence over the marketplace and the products and services offered to them for consumption.

Being “Social” is more than Social Media

Many who read this blog’s title may assume that I was just going to talk strictly about social media and its influence on marketers. Wrong! While social media is an integral part of the many ‘social’ changes affecting society today, it isn’t the only one.

Being social touches on social media but goes much farther. In general, it influences marketers in its ability to enable active engage with your customers, the ability to add value to this relationship on a regular basis, and to broaden the reach of your marketing and communications messages – both on social networking platforms along with other mediums.

Use this engagement to learn more about your customers, and what they need or want from you. Encourage  them to collaborate with you to build better products and services, and to share any ideas and unfulfilled wants they might have.  You’ll build brand awareness, customer loyalty and a whole lot more!

Part 2 of this blog post will follow shortly in February, so stay tuned!

Linkedin™, the free online business networking site used by more than 100 million users world wide, is becoming the place to be if you’re looking to grow your business with social media. Chances are you already have an account, but you may not know how to use Linkedin for business to generate leads and grow your business.

I’ve been using Linkedin for business for over 3 years now, and have figured out an easy and effective way to use it to generate about 20% of new business by investing just 10 minutes a day.

Since September 2010 I’ve been hosting a series of hands-on seminars on how to use Linkedin for business, which I call taking Linkedin to the Max! The next session is scheduled for Thursday, November 3, 10am-12:30pm. Start the “new business year” the right way and invest in the social media marketing of your business.

In 2-1/2 hours I will share with you the tips and tricks on how you, too, can use this free online resource to grow your business. Many business owners, just like you, have attended one of the 10 previous sessions of this workshop and recommend it to their connections on Linkedin. Check out their recommendations here.

Many more testimonials can be found on my blog.

It’s a small investment on your part and it’s going to work for you or you get your tuition back, no fuss. (I have yet to receive a refund request…)

Register on line or if you prefer to pay by cheque call 905-844-4247 or toll-free 1-877-ibiz-269 to reserve your seat (reg. bus. hours please)

I hope you can make it,

Boris Mahovac R.G.D.
e-Marketing Coach, Web Developer and Speaker

P.S.
Free bonus educational audio CD is included with your ticket.

Boris Mahovac R.G.D.

Sign up for my next Contacts2Clients Business Seminar

Let's connect:

In today’s digital world, where ‘one-to-one’ marketing has been greatly facilitated  by tools such as social networking, many business owners assume that in this highly personalized environment, it’s not a concern if your messaging or positioning is different from one medium, audience or client conversation to the next. Nothing could be further from the truth.

In fact, in such a divergent and complex world, it’s never been more important to have a consistent and integrated marketing strategy for your business. Here’s why:

1)      “It’s all about focus.” – I seem to repeat this statement over and over again when speaking with clients.  Being focused on what your business stands for, how to convey this and where you want to communicate these messages is critical to any business’ marketing strategy. You need to think this through carefully and get it right.

2)      Consistency is King – There is little value and almost no point in saying things one way in the online space and another in your print collateral. If your audience is the same or similar in both mediums, your messaging shouldn’t be very different regardless of which one you’re currently using. Of course, if you’re talking to two different target markets, you’ll need to do this in two different ways.

3)      Reinforce key messages – Products or services that are unique to your business or a cut above your competitors need to be emphasized accordingly. Don’t be afraid to repeat yourself across different mediums, your clients won’t find you boring or repetitive. Instead, this will help to strengthen your positioning (you can always reword your messages a little to make them unique in each channel).

4)      Think holistically and strategically – You always need to think about the ‘big picture’, no matter how deep in the weeds you are. What are your objectives, and how do you plan on achieving them? What could get in your way and prevent you from accomplishing this? Don’t get caught up chasing the latest fad marketing concepts and tactics. Instead, take a step back and look at things from your customer’s perspective – what are they looking for and how can you satisfy this? Plan out your approach as much as possible.

5)      It makes good business sense – An integrated approach to marketing just makes sense. Having that consistency, where messages reinforce each other over multiple mediums can save you a lot of money, and reduce the amount of time it takes to establish and strengthen your brand. At the end of the day, an integrated marketing plan is just a smart business decision!

So if you want to enhance your marketing effort, online or off, be sure to first assess your plans and activities. If you’re currently employing a fully integrated marketing communications strategy for your business, this will come out in spades in terms of the focused, consistent approach you’ve developed.

One of the challenges many entrepreneurs and business people face when they establish a business, set up their LinkedIn profile for the first time, delve into social media on a business level or start networking is creating the proper image that aligns with their business or position.

Business people often find it difficult to get the right person to capture them in a photograph. What they find equally challenging is determining how best to present themselves in their headshot in order to come across in a positive, flattering and professional way.

What can be even more difficult for many is effectively writing a biography that captures in words their experience, skills and education while at the same time striking a balance between being overly boastful or drab to the reader. Many people find it hard to speak about themselves in an overly positive manner, thinking they’ll be perceived as arrogant.

What can be especially difficult for business people is to find professionals that are good at all of the above, and who can also provide a complete, packaged service at an affordable price. Having identified this need, photographer Laurinda Shire, copywriter Ian Turner, and image consultant Janelle Long have teamed up to provide a fabulous and cost-effective package.

The package consists of an in-home image consultation, a professional headshot and a professionally written bio for only $200 +HST. This will take place at the eSpot on Thursday July 21^st from 10am-12pm. Bring a friend and let them take advantage of this great offer too! For more information or to book your appointment, contact Laurinda at 289-242—5547 or laurindashire@hotmail.com.

Let us help you create the right impression – in both words and picture – so that you can impress your clients, colleagues and network and set yourself up for success!

Linkedin, the social media site for professionals has established itself as the place to go for service professionals, solopreneurs and small business owners to generate leads and build their business.

I’ve been using Linkedin actively for 3 years, and have found it to be an extremely powerful lead-generation tool, especially for self-employed service professionals, but it works equally well in creating new business opportunities for all kids of businesses.

Recently I asked members of Linkedin how much new business they generate and 57% said: Zero! Frankly, I am not surprised. Linkedin is getting bigger and more feature-rich, so the learning curve for new users is getting steeper and steeper. Because of this many people open an account and then get discouraged when they start exploring the site. Unfortunately, it is not immediately apparent how can one use Linkedin to get more clients.

If you’re struggling with making Linkedin work for you, come to my popular 2-1/2-hour workshop *Linkedin to the MAX* and learn my secrets. Click here to register today for the next session on May 5.

Here’s one participant’s testimonial — Since participating in your Linkedin to the Max! workshop, I have been expanding my list of connections, and have already seen positive results. I have made some great connections that could result in business opportunities. Your workshop presentation was clear and very informative. Even I, a self-proclaimed “techno-idiot”, learned a lot, and have started to put some of your recommendations into practice. – Thank you!! — Jim White (click this link for more testimonials for my seminars)

Boris Mahovac R.G.D.
iBizAcademy – Online Marketing For Small Business

What makes a great marketer? Is it above average creativity, a strong business acumen, an ability to think strategically with a big picture approach, or is it a bit of everything? And how do marketers acquire these skills?  Is it by working in various areas of an organization first, by attending a B-school and perhaps getting an MBA, or is it by cutting your teeth first in sales and then translating that training and exposure into a marketing role?

 I truly believe there is a lot to be said about the latter approach, and here’s why. I often feel there is a much more practical way of going about becoming successful at marketing – and that centres around thinking more like a customer! At Sydcam Marketing Communications, we believe that thinking like a customer is at the essence of effective marketing.

Understanding Needs

One of the primary reasons why I think marketers need to think like a customer is that it helps to better understand the needs of the end consumer of your goods and services. I would argue this is even more important when you hire advertising agencies and the like to work on behalf of your company, who have an arms length relationship to the business and its products.

Buyer (i.e. consumer) behaviour is a critical component of the purchase decision and process, which is exactly what most marketers are trying to impact and influence. There is no better way to understand what motivates the end customer to purchase your products or services than to actually put yourself, as the marketer, into their shoes and try to understand why they make certain purchase decisions.

Formulating marketing strategies

When it comes to thinking strategically, or developing a marketing strategy for your business or client, the same tactics and approach apply. It should be based on the perceived motives and intents of your target client. What are they looking for from your given product or service? What are their expectations? What would be the distinguishing factor that would sway them to purchase your products over your competitors? All these questions should be carefully considered and analyzed when coming up with a marketing strategy for your business.

In the end, business and marketing always comes down to the customer. Understand their needs, appreciate what motivates their purchasing decisions, and recognize what actions will resonate with them and you’ll be on the right track. Stepping into their shoes is the best way to assess this effectively. You will then be able to develop marketing campaigns and programs that will achieve the bottom line results you and your company expect.

Thinking like a customer is really no more than a concerted approach to thinking and acting in a very unique way that can have tangible benefits for your business. If you would like to discuss how you can implement this kind of strategy within your company, or if you simply want to discover some simple techniques to incorporate this into your daily marketing routines, contact us at Sydcam Marketing Communications. We’d love to sit down and talk to you about something we’re very passionate about.