I recently presented this topic to my colleagues at the Oakville Networking group, and they found it very informative and helpful, so I thought I would repurpose it and share it with you – not to mention it’s a long overdue blog post for us at Sydcam! Here is Part 1 of a two part series on this topic.
So what has changed so much in marketing to make it such a different playing field that it has been historically? Simply, the consumer has evolved into a position of power, if not even control by many of the developments in the last 10+ years. The era of the internet has provided consumers with something they never had before – easy access to a plethora of information on virtually every topic under the sun.
From product information to customer feedback and ratings on products and services to direct feedback loops via social media to retailers and manufacturers etc., the consumer has real influence over the marketplace and the products and services offered to them for consumption.
Many who read this blog’s title may assume that I was just going to talk strictly about social media and its influence on marketers. Wrong! While social media is an integral part of the many ‘social’ changes affecting society today, it isn’t the only one.
Being social touches on social media but goes much farther. In general, it influences marketers in its ability to enable active engage with your customers, the ability to add value to this relationship on a regular basis, and to broaden the reach of your marketing and communications messages – both on social networking platforms along with other mediums.
Use this engagement to learn more about your customers, and what they need or want from you. Encourage them to collaborate with you to build better products and services, and to share any ideas and unfulfilled wants they might have. You’ll build brand awareness, customer loyalty and a whole lot more!
Part 2 of this blog post will follow shortly in February, so stay tuned!
Last month, we at Sydcam Marketing Communications spoke to you about why we felt social media was a critical and viable marketing strategy for most small (and medium-sized) businesses in this country. Today we would like to talk to about what we believe are the key social media tools small businesses need to consider in executing on their social media program.
The key elements in your social media strategy
With the myriad of social media tools, resources and options available to small business, the question many owners ask us is which tools are best for our needs? While this is sometimes a difficult question, and one that may vary from one client to the next, the most common recommendations we make at Sydcam Marketing Communications are the following:
Blog: Your social media strategy needs to be centred on the creation of a blog (just like us!). The ability for a blog to provide fresh, new content to your website on a regular basis is one important reason for its value, especially given the impact it has on your search engine rankings.
Twitter is another fabulous tool that enables businesses to send short, targeted messages of interest to their ‘followers’.
Facebook is great resource for promoting your business to clients – old and new – and most importantly for creating a community of people that ‘like’ your business for what you do, how you do it and what you stand for.
YouTube: No one can deny the power of video in capturing an idea or a moment and bringing it all to life. YouTube does this and so much more by creating a medium to house all your company videos in one neat area, and to then use the video content to put a whole different light on your business. Love that Google juice!
LinkedIn: The odd one in the bunch, LinkedIn, while perhaps not the most obvious social media tool for promoting your business, provides an incredible avenue for promoting yourself, your background, skills and credentials and enabling you to connect with colleagues and associates around the world. It helps to build that personal credibility that so many small businesses thrive on for their success.
So there you have it, a multi-pronged approach to social media that can have a noticeable impact on the success of your small business in the near term. And to be clear, it is not essential that you go an open an account tomorrow for each of the services mentioned above. Pick and choose those that you think can benefit you the most, or better still those that you feel most comfortable implementing yourself.
If you’re looking for help and advice on devising your social media strategy for your business, please contact us at Sydcam Marketing Communications. We’d love to hear from you and provide you with some insight, guidance and support to help you grow your business’ presence in this growing area.
Hello
It was a long time ago, since I have logged in, times are busy, and nobody probably expect some carpet cleaner from Oakville to do some blogging, right?
But times are changing, and we are shifting into the digital age, with all online media, presence, and social Networking.
Yellow pages are good just as a paper weight…
I have some news to share with you, I have started collecting my clients testimonials, but not only written, but also video..
I have entered world of You Tube, check my videos, feel free to comment, or rate it…
Here is my own first video, bit about Oliva Service:
it took me 5 minutes, right from iPhone …
and here is my REAL client testimonial, after the job in Burlington, 2 days ago…
Next video will include my whole cleaning process, what we do, and how we do it…
Yours
Olin Vanek
OLIVA SERVICE